A Group Mailbox is an optional feature that allows delegates to access and respond to messages on behalf of the account owner. It is configured by the account owner, who has the power to assign delegates. (See Group Inbox Configuration for information on configuring the group mailbox delegates.) Delegates are granted account privileges to access the owner's Group Mailbox, where they can view and respond to the owner's messages. When they respond on behalf of the account owner, the message will be sent from the delegate's account, with their Direct Messaging address in the From field.
A delegate's Group Inbox is accessed from the Member Center. In the Group Inbox, you can distinguish between the delegate accounts using the "To" field, which you can sort by.
To view a message, click the subject of the message. When viewing a message, you can Forward, Reply To Sender, Reply To All, Download Message and view attachments. These functions operate in the same way as the standard Inbox.
Track Sent Folder | Compose a Message | Reply to a Message | View Message | Group Inbox Configuration | Table of Contents